| 1. | We already have an approved list of carriers that we use. How is this list of
carriers different? |
Almost every school district has, as a result of “Guideline 17,” a list of routinely-used
carriers; this is not to imply that those carriers are not safe and reliable. However,
most school districts use an administrative approval process, which does not require
either an on-site inspection for initial approval or subsequent routine inspections
and performance monitoring for continuing approval. Carriers who appear on the PTSP
National Approved List have undergone intense scrutiny by highly-trained safety
and security professionals. Under the program, carriers who gain approval must demonstrate
a high degree of compliance with all applicable regulations, supported by effective
safety management controls, to ensure that their record of safety is achieved by
design and not default. Once a carrier is approved, it is then subject to routine
on-site DOT compatible compliance/safety inspections (bi-annual), routine on-road
performance monitoring (every 6 months) and no-notice random roadside inspections
(prior to students boarding) to ensure it continues to maintain the highest standards
of safety and performance needed to remain approved.
| 2. | Won't this increase the cost of our transportation needs? |
Not necessarily. Carriers who operate at a high degree of compliance and safety
generally realize a significant increase in operational efficiencies and thus avoid
losses normally associated with accident involvement. As a result, these carriers
can offer competitive prices to coincide with their increased level of safety and
performance. Additionally, because all carriers on the PTSP National Approved List
are held to a higher standard, even selecting a carrier with the lowest price ensures
a highly qualified passenger motor carrier to meet your transportation needs.
| 3. | All the carriers on our list already have a DOT “satisfactory” safety rating.
Isn't that good enough? |
In some cases it would be, but not in all. The Federal Motor Carrier Safety Administration
(FMCSA) has about 800 inspectors to monitor and inspect over 700,000 motor carriers
in operation today, thus most carriers have not received a federal inspection and
do not have a rating. Others that have been rated, may not have been seen in many
years. And, in most cases, for a carrier to be flagged by FMCSA for inspection,
the carrier must have already been found to have significant problems and/or to
have been involved in an excessive number of accidents.
| 4. | Will this program be expensive to implement if a district works with several
carriers? |
Some expense is always associated with reducing risk; but this program will not
be expensive to implement. Many of the same carriers you already use may also provide
transportation services to other school districts and thus already be approved under
the PTSP. However, the most significant advantage of the PTSP is the cost savings
realized through the economy of scales. As new school districts join the program
it actually decrease the cost of maintaining the program for all participating school
districts participating in the program.
| 5. | What happens if only 15 of the 30 carriers we have on our current list pass the
inspection? Won't I run the risk of not having a sufficient number of carriers to
meet our transportation needs? |
No, experience has shown that the remaining carriers will expand their operation
to meet the new demand placed upon them.
| 6. | If we enter the program, how do I know that carriers who are on the approved
list, but who qualified in another jurisdiction, had to meet the same standards
as those who qualified underour program? |
Uniformity and consistency are an absolute necessity and thus are key elements of
the PTSP National Approved List of carriers. All carriers are held to the same standards
and undergo identical inspections and reviews.
| 7. | What happens to those carriers who fail the inspection? Shouldn't something be
done if they present a safety risk to the motoring public in general? |
Yes, any unsafe operation is a risk. Thus, inspection reports for any carrier failing
the inspection is submitted to FMCSA.
| 8. | Can I impose a higher standard or add things I feel are important to the inspection criteria? |
Unfortunately no, as to do so would alter the uniformity and consistency of the
program from a national perspective. However, you can add additional requirements
through a supplemental agreement between you and those carriers you decide to use.
| 9. | Am I limited to using only those carriers on the approved list who are located
within my jurisdiction? |
No. The purpose of establishing the PTSP National Approved List is to allow all
jurisdictions to access a much larger number of approved carriers, although an individual
jurisdiction may have been responsible for only a limited number of the carriers
inspected and included on the PTSP National Approved List. Because the inspection
process is the same for all jurisdictions participating in the program, you can
be confident that carriers in other jurisdictions have met the same high standards
as those within your jurisdiction. Selecting a carrier who does not undergo the
same rigorous inspection and monitoring process could be a significant risk and
should be avoided.
| 10. | Most of our scheduled trips are within a tri-state area. What advantage is it
to me to have access to carriers across the country? |
There are at least two situations in which access to carriers nationwide would be
an advantage. First, students often travel to other parts of the country for school-related
activities. Once they arrive at their destination, they may require transportation
services from the airport or railroad station to their hotel, etc. Having access
to a nationwide list of approved carriers would allow you to confidently make ground
transportation arrangements with a safe and reliable carrier outside your jurisdiction.
Second, many charter and tour carriers, although based in a specific state, operate
nationwide. As such, many of those carriers may have coaches and drivers available
for your use within your local area, often at a cost savings to you.
| 11. | Just how difficult would it be to implement this program if we decide to enter
the program? |
You only need to provide PTSP the list of the carriers you currently use, the rest
is done for you making it a simple and easy transition. CSS, who manages the PTSP
program, takes care of the rest for you. You will however, be provided a use ID
and Password for access to the PTSP web site which contains the National List of
approved carriers, and given a supply of PTSP Official Passenger Motor Carrier Application
forms for carriers seeking PTSP approval. There are virtually no administrative
burdens associated with joining the PTSP.
| 12. | What about our school bus operations? Would they be subject to inspection under
this program? |
No, school buses providing transportation services that are confined to transporting
students from home to school and from school to home are exempt from federal regulations.
Only when a carrier is compensated for transporting students outside of “from home
to school and school to home,” would it be subject to either state and/or federal
regulations and, thus subject to the PTSP inspection and approval process.
| 13. | Just what does that term “on-road performance” mean? |
The term “on-road performance” means the carrier's vehicle and driver out-of-service
rates and the carrier's accident rate. Routinely monitoring a carrier's on-road
performance every six months will ensure that it continues to maintain safe operations.
| 14. | Do you also rate the carriers? If so, does it differ from the FMCSA safety ratings? |
Yes. There is a PTSP Safety Performance Rating, and although the rating categories
are different from FMCSA's, the inspection process and criteria are the same. FMCSA
uses three rating categories, “satisfactory,” “conditional,” and “unsatisfactory.”
However, there can be a very small margin between “satisfactory” and “unsatisfactory”
ratings in the FMCSA guidelines. PTSP uses a 1 through 5 numeric rating system,
with a rating of 1 corresponding to an “outstanding” operation and a rating of 5
to an “unsatisfactory” operation. Safety Performance Ratings of 1, 2 or 3 are equivalent
to FMCSA's “satisfactory” rating, 4 is equivalent to FMCA's “conditional,” and 5
is “unsatisfactory.” Ratings of 1, 2, or 3 are considered acceptable and ratings
of 4 or 5 are considered not acceptable. This system provides measurable distinctions
between various levels of performance within FMCSA's “satisfactory” rating. Not
only does this provide a greater degree of clarity regarding a carrier's performance,
but also allows persons selecting carriers to incorporate “best value” into their
decision-making process.
| 15. | I am interested in this program, but would like to learn more details. How can
I get individual answers to my questions? |
You may simply call the CSS Headquarters at 1-800-888-4612 and ask to speak to the
Pupil Transportation Safety Program Manager, who will be able to provide you the
information and assistance you need.
| 16. | Approval for the program must go through our School Board. Would a PTSP representative
be available to speak directly to our Board members? |
Yes. PTSP would be happy to send a representative to meet with your School Board.
| 17. | My district works closely with other surrounding school districts and/or counties.
Can we collaborate on this program? |
Yes, and we encourage you to do so. Many districts or counties rely upon the same
motor carriers for their transportation needs; there are significant advantages
associated with the economies of scale. Combining your efforts would clearly make
sense.
| 18. | What does it mean when a carrier is classified as “Non – Use”? |
“Non-Use” is a categorization that is applied to carriers who have not completed the
On-Road Performance Monitoring during the six month review period. A carrier also be classified as “Non-Use” when they violate a Passenger Carrier Agreement.
| 19. | What does it mean when a carrier is disqualified? |
Carriers are disqualified from PTSP when they do not maintain the established safety
standards. When a carrier is disqualified, the carrier will be removed from the PTSP
approved carrier list and an e-mail notification will alert participating school districts
of the disqualifying status.